Frequently Asked Questions
Everything you need to know about bringing Hawkins style into your home.
What is the typical shipping timeframe for furniture?
Most in-stock items ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer fabric swatches for sofas and chairs?
Yes, we provide complimentary fabric swatches for our entire upholstery collection to help you make the perfect choice for your space.
Are Hawkins products covered by a warranty?
All Hawkins furniture pieces come with a one-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
How can I track my order status?
Once your order is processed, you will receive a confirmation email with a tracking link. You can also view live updates by logging into your Hawkins account.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for larger home investments.